HAD AN ACCIDENT?
WE'LL HELP YOU GET IT SORTED.

Tell us what happened, upload photos of the damage and leave your contact details. Our Queensland Smash Repair Centre team will review your enquiry and call you to explain the next steps.

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SMASH REPAIRS • INSURANCE REPAIRS • NOT-AT-FAULT ASSISTANCE

Technician assessing a damaged vehicle in a bright Queensland Smash Repair Centre workshop

LET'S START WITH A FEW DETAILS

Takes less than a minute.

ACCIDENT REPAIRSINSURANCE CLAIM REPAIRSNOT-AT-FAULT ASSISTANCEPRIVATE REPAIRS

ACCIDENT REPAIRS MADE SIMPLE.

You don't need to know the whole process before contacting us.

01

TELL US WHAT HAPPENED

Give us a few details about the accident and your vehicle.

02

UPLOAD THE DAMAGE

Send us clear photos directly from your phone.

03

WE REVIEW IT

Our team looks over the information you've provided.

04

WE CALL YOU

We'll contact you and explain what happens next.

NOT SURE WHAT TO DO NEXT?

That's exactly why we're here.

Whether you've already contacted your insurer, haven't started a claim yet, or aren't sure who was at fault — send us the details you have. Our team can review your situation and help you understand the repair process.

WASN'T YOUR FAULT?

Let's work through the next steps.

If another driver caused the accident, the repair and insurance process may be different depending on the circumstances of the crash and the insurance policies involved. Start by sending us your vehicle details, accident information and photos. Our team can review the situation and explain what may be required to move your repair forward.

1

SEND US THE DETAILS

2

WE REVIEW YOUR SITUATION

3

WE HELP YOU MOVE FORWARD

Insurance and repair options depend on individual circumstances, policy conditions and liability.

ALREADY HAVE AN INSURANCE CLAIM?

Great — send us your claim details and we'll help you organise the repair process.

INSURER
CLAIM NUMBER
VEHICLE DETAILS

Don't have a claim number yet? You can still contact us.

STEP 1 OF 5 — YOU

FIRST, HOW CAN WE CONTACT YOU?

WHATEVER THE DAMAGE, START HERE.

SMASH REPAIRS

SMASH REPAIRS

Accident damage assessed and repaired by our collision repair team.

PANEL REPAIRS

PANEL REPAIRS

Dented and damaged panels professionally repaired and refinished.

BUMPER DAMAGE

BUMPER DAMAGE

Scuffed, cracked or damaged bumpers repaired or replaced.

INSURANCE REPAIRS

INSURANCE REPAIRS

We work with insurance claims to help organise your repair.

NOT-AT-FAULT REPAIRS

NOT-AT-FAULT REPAIRS

If another driver caused the accident, we can review your options.

PRIVATE REPAIRS

PRIVATE REPAIRS

No insurance claim? We can help with private repair enquiries.

WHY QUEENSLAND SMASH REPAIR CENTRE?

CLEAR COMMUNICATION

We explain what happens next without unnecessary jargon.

PROFESSIONAL REPAIRS

Your vehicle is assessed and repaired by an experienced collision repair team.

HELP WITH THE PROCESS

Insurance claim or private repair, we'll help you understand your next step.

ONE TEAM

From your first enquiry through to the repair process, you know who you're dealing with.

SEE THE DIFFERENCE.

Vehicle after repair
BEFOREAFTER

ACCIDENT REPAIR QUESTIONS

Straight answers when you're not sure what happens next.

Damaged vehicle in the Queensland Smash Repair Centre workshop

HAD A SMASH?
SHOW US WHAT HAPPENED.

Upload your vehicle photos and a few details. We'll review your enquiry and call you to discuss the next step.

CALL NOW
QUEENSLAND
SMASH REPAIR CENTRE

Smash repairs, insurance repairs and not-at-fault assistance. Upload your damage and our team will call you back.

CONTACT

OUR GROUP

Part of the same Australian automotive repair group as Melbourne Collision Repair Centre.

Melbourne Collision Repair Centre →

© 2026 Queensland Smash Repair Centre. All rights reserved.

Smash Repairs • Insurance Repairs • Not-At-Fault Assistance

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