Melbourne Accident Support
24/7 Accident Claim, Assistance & Collision Repair in Melbourne
Not your fault? We handle everything: 24/7 Towing, Insurance Claims, and a Replacement Car while we repair yours.
1800 CAR ACCIDENTTell us what happened.
Takes about a minute. We'll call you back.
No obligation. We'll call you back within the hour.
Smash Repairs
Melbourne Smash Repairs
Need smash repairs after an accident? MCRC provides professional smash repairs in Melbourne for accident-damaged vehicles, from minor body damage to major collision repairs.
If you are looking for smash repairs near you, our Melbourne repair centres can assess the damage and help organise the repair process.
Panel Beaters
Melbourne Panel Beaters Near You
Our Melbourne panel beaters repair accident-damaged panels, bumpers, doors and bodywork.
With repair centres in Laverton, Elwood and Mentone, MCRC can help if you are looking for a panel beater near you after an accident.
Car Accident Repair
Car Accident Repair in Melbourne
If your car has been damaged in an accident, our team can help with assessment, accident repairs and the next steps in the insurance claim process.
We provide car accident repair services across Melbourne and can help coordinate towing, repairs and replacement vehicle eligibility.
Accident Repair Near You
Accident Repair Centres Across Melbourne
Looking for accident repair near you? MCRC has repair centres in Laverton, Elwood and Mentone, offering smash repairs, panel beating, collision repairs and accident assistance.
Contact our team and we can help direct you to the most suitable Melbourne repair centre.
Accident Repair Services
Melbourne Smash Repairs, Panel Beating & Accident Repairs
If your car has been damaged in an accident, our Melbourne repair team can help. We provide smash repairs, panel beating, collision repairs and accident damage repairs for vehicles across Melbourne.
Whether you searched for a smash repairer near you, a panel beater near you or a car accident repair centre, MCRC can assess the damage and help organise the repair process.
Smash Repairs Melbourne
Professional smash repairs for cars damaged in road accidents, from minor body damage to major collision repairs.
Melbourne Panel Beaters
Panel beating and body repairs for damaged doors, bumpers, panels and vehicle bodywork.
Collision Repairs
Collision repair services for accident-damaged vehicles using professional repair processes and quality workmanship.
Accident Damage Repairs
Complete accident repair support, from vehicle assessment through to repair and return.
One Team, One Call
One accident can create five different problems.
We help bring them under one roof.
After an accident, drivers can suddenly find themselves dealing with towing, insurers, repairs, transport and paperwork at the same time. MCRC helps simplify the process.
Towing
If your vehicle cannot be safely driven, our team can help arrange towing where applicable.
Accident Claims Support
Tell us what happened and our claims team will help explain the available next steps.
Collision Repairs
Your vehicle can be assessed and repaired by the experienced MCRC collision repair team.
Replacement Vehicle
Eligible not-at-fault drivers may be able to receive an accident replacement vehicle while their vehicle is unavailable.
Start Here
Just had an accident?
Start here.
If everyone is safe, the next few steps are simpler than they may seem.
Make sure everyone is safe
Move away from traffic if it is safe to do so and contact emergency services where required.
Exchange details
Collect the other driver's name, contact details, registration and insurance information if available.
Take photographs
Photograph the vehicles, damage, road position and surrounding scene where safe.
Avoid admitting fault
Simply document what happened. Liability can be assessed afterward.
Call MCRC
Our accident team can help you understand what to do next.
Not At Fault?
If someone else caused the accident, your options may be different.
Many motorists are unsure what happens when another driver is responsible for an accident. MCRC can assess your situation and explain available options regarding repairs, towing, insurance claims and a replacement vehicle where eligible.
Other driver causes accident
You contact MCRC
We review the circumstances
We explain the available options
We help coordinate the next steps
It only takes a few details to get started.
Not-At-Fault Assistance
Not At Fault in a Car Accident? We Can Help
If another driver caused the accident, you may have options for repairs, insurance claim assistance, towing and a replacement vehicle.
Our Melbourne accident assistance team can help explain the next steps, organise your vehicle repairs and assist with the insurance claim process.
- Not-at-fault accident assistance
- Car accident repairs
- Insurance claim support
- Towing assistance
- Replacement vehicle eligibility
Insurance Claim Assistance
Car Insurance Claim Assistance After an Accident
Making a car insurance claim after an accident can be confusing. MCRC Accident Assist can help guide you through the repair process and assist with the information needed for your claim.
We work with customers who need help after a car accident, including not-at-fault insurance claims and accident repair claims.
Our team can help with your insurance claim after a car accident and explain how a not at fault insurance claim may work for your situation.
- Help understanding the accident repair process
- Vehicle damage assessment
- Repair coordination
- Insurance claim assistance
- Towing arrangements
- Replacement vehicle eligibility
What happens when I contact MCRC?
Know exactly what happens next.
- 1
Tell us what happened
Call us or complete the short online form.
- 2
We assess the situation
We'll ask a few questions about the accident, your vehicle and the other driver.
- 3
We explain your options
You'll understand what can happen next before proceeding.
- 4
We coordinate the process
Where appropriate, we can help organise towing, repair and a replacement vehicle.
- 5
We repair your vehicle
MCRC manages the collision repair process and keeps you informed.
- 6
Back on the road
Once repairs are complete, your vehicle is ready to return to you.
No complicated insurance language. Just a clear process.
Panel Beater & Smash Repairer Near You
Looking for a Panel Beater or Smash Repairer Near You?
MCRC operates Melbourne repair centres in Laverton, Elwood and Mentone. Our teams provide panel beating, smash repairs, collision repairs and accident repair services for drivers across Melbourne.
If you are searching for a panel beater near you, smash repairs near you or an accident repair centre near you, contact our team and we can direct you to the most suitable MCRC location.
Laverton
- Smash repairs
- Panel beating
- Accident repairs
- Insurance claim assistance
Elwood
- Smash repairs
- Panel beating
- Collision repairs
- Accident assistance
Mentone
- Accident repairs
- Panel beating
- Insurance claim assistance
- Replacement vehicle support
Replacement Vehicle
Replacement Car After an Accident
If you were not at fault in an accident, you may be eligible for a replacement car while your vehicle is being repaired.
Our team can explain your eligibility and help coordinate the replacement vehicle as part of your accident assistance process. Replacement vehicle availability is subject to eligibility.
Reviews
Melbourne drivers trust MCRC when it matters.
Reviews left by real customers on our Google listing.
I was recently hit in the rear side of vehicle by a driver reversing in a not at fault accident. Winston and the team were truly professional and Fantastic, They took care of everything, I needed a hire car for nearly a…
They make it happen, inspite of difficult time and tisituation, they managed to get my car finish on time. Polite, courteous and very helpful staff. Thank you very much. I can get my car back before travelling overseas…
From 349 Google reviews at our Laverton centre, 21 Triholm Ave.
Not a call centre
Real Melbourne repair centres.
Your vehicle isn't being handed to an anonymous national repair network. Melbourne Collision Repair Centre operates three physical repair centres across Melbourne — in Laverton, Elwood and Mentone — with real workshops and real people.
Why MCRC
Why Melbourne drivers choose MCRC.
More Than 40 Years' Experience
Decades of experience repairing collision-damaged vehicles.
Three Melbourne Locations
Convenient centres in Laverton, Elwood and Mentone.
One Point of Contact
Claims assistance, towing, repair coordination and replacement vehicle assistance where applicable.
Manufacturer-Focused Repair Standards
Repairs should follow appropriate manufacturer procedures and quality standards.
All Makes & Models
From everyday vehicles to prestige and luxury vehicles.
Real People
Customers can speak directly with an experienced Melbourne-based team.
Why Choose MCRC
Why Melbourne Drivers Choose MCRC
40+ Years of Experience
MCRC has decades of experience helping Melbourne drivers repair accident-damaged vehicles.
3 Melbourne Repair Centres
Repair locations in Laverton, Elwood and Mentone.
Experienced Repair Team
Our team handles smash repairs, panel beating and collision repairs for a wide range of vehicles.
Accident Assistance
Support with repairs, towing, insurance claims and replacement vehicle eligibility.
Trusted Melbourne Repairer
Real Melbourne workshops. Real experience.
MCRC has operated in Melbourne for over 40 years, with three physical repair centres and hundreds of genuine customer reviews.
40+ years
Helping Melbourne drivers
3 locations
Laverton, Elwood & Mentone
4.5 / 349
Google reviews
After the claim comes the repair
Getting you back on the road is only half the job.
Getting the repair right matters.
Modern vehicles can contain advanced safety systems, sensors, cameras, structural materials and manufacturer-specific repair requirements. Repairs at MCRC are approached professionally and systematically — from panel alignment and preparation through to painting, colour matching and final inspection.
Before / After
The repair should speak for itself.
Example repair shown. Drag to compare.
Our Locations
Three Melbourne locations.
One standard of care.
FAQ
Questions after an accident are normal.
Need help after an accident?
You don't have to work out the next step alone.
Tell our Melbourne accident team what happened. We'll listen, understand the situation and explain what can happen next.
24/7 Accident Claims Line