MCRC Accident Assist
Not At Fault Accident Claims & Repairs in Melbourne
If another driver caused your accident, MCRC Accident Assist can help organise your vehicle repairs, guide you through the insurance claim process and check whether you may be eligible for a replacement vehicle while your car is being repaired.
4.5 · 349 Google reviews- 40+ Years of Experience
- Melbourne Accident Repair Specialists
- 3 Melbourne Repair Centres
- Insurance Claim Assistance
- Replacement Vehicle Eligibility Support
- Accident Assistance
Tell us what happened
Share a few details and we'll call you back within the hour.
What To Do If The Accident Wasn't Your Fault
If another driver caused the accident, you may have options for having your vehicle repaired and receiving assistance with the insurance claim process. MCRC Accident Assist can review what happened, explain the next steps and help coordinate the repair process.
Tell Us What Happened
Complete the form or call our accident assistance team.
We Review Your Accident
We review the circumstances and explain the repair and claim options available.
We Help Organise The Next Steps
Where appropriate, we assist with repairs, towing, claim coordination and replacement vehicle eligibility.
Not At Fault Accident Repairs in Melbourne
After a car accident, dealing with repairs and insurance can quickly become confusing. MCRC Accident Assist helps Melbourne drivers organise accident repairs and understand the next steps after a not-at-fault collision.
Our repair team handles accident-damaged vehicles including body damage, panel damage, bumper damage and collision repairs. Your vehicle can be assessed at one of our Melbourne repair centres.
Car Insurance Claim Assistance After an Accident
Not sure what to do after an accident? Our team can help you understand the claim and repair process, gather the relevant information and coordinate the vehicle repair.
Whether it's a car insurance claim after a collision or an accident insurance claim you haven't started yet, we provide accident claim assistance in plain language — so you know what to expect at each step.
MCRC Accident Assist is not an insurance company. We're a Melbourne collision repair and accident assistance team.
Have these details ready if possible:
- Accident date
- Registration number
- Other driver's details
- Insurance information
- Photos of the accident or vehicle damage
Need a Replacement Car After an Accident?
If your accident was not your fault, you may be eligible for a replacement vehicle while your car is being repaired. Eligibility depends on the circumstances of the accident and the relevant parties involved.
Subject to eligibility, we can check your situation and explain whether a not-at-fault replacement car may be an option for you.
Melbourne Smash Repairs & Panel Beaters
MCRC provides accident-related smash repairs, panel beating and collision repair for Melbourne drivers. Whether you searched for a panel beater near you, smash repairs near you or an accident repair centre, our team can assess the damage and explain the repair process.
Smash Repairs
Full accident smash repairs for damaged vehicles.
Panel Beating
Panel beating to restore accident-damaged body panels.
Collision Repairs
Structural and cosmetic collision repair work.
Accident Damage Repairs
Repairs for vehicles damaged in a car accident.
Bumper & Body Repairs
Bumper, body and panel damage repairs.
Vehicle Assessment
Assessment of accident damage at our repair centres.
Insurance Repair Assistance
Help coordinating repairs with your insurance claim.
All of the above apply to accident-damaged vehicles, from small dents to major collision repairs.
Why Melbourne Drivers Choose MCRC Accident Assist
40+ Years Experience
Decades of experience helping Melbourne drivers repair accident-damaged vehicles.
3 Melbourne Repair Centres
Convenient repair locations across Melbourne.
Accident Claim Assistance
Help understanding and coordinating the claim and repair process.
Experienced Repair Team
Vehicle repairs handled by an experienced collision repair team.
Clear Communication
We explain the next steps so you know what is happening with your vehicle.
Real People
Speak directly with our Melbourne accident assistance team.
What Melbourne Drivers Say
Reviews left by real customers on our Google listing.
I was recently hit in the rear side of vehicle by a driver reversing in a not at fault accident. Winston and the team were truly professional and Fantastic, They took care of everything, I needed a hire car for nearly a…
They make it happen, inspite of difficult time and tisituation, they managed to get my car finish on time. Polite, courteous and very helpful staff. Thank you very much. I can get my car back before travelling overseas…
From 349 Google reviews at our Laverton centre, 21 Triholm Ave.
Accident Repair Centres Across Melbourne
Looking for smash repairs or a panel beater near you? MCRC Accident Assist operates repair centres across Melbourne.
Laverton
21 Triholm Ave, Laverton VIC 3028
Smash repairs, panel beating and collision repairs for Melbourne's west.
Elwood
131 Ormond Rd, Elwood VIC 3184
Accident repairs and vehicle assessment for inner-south Melbourne.
Mentone
39 Swanston St, Mentone VIC 3194
Accident repairs and vehicle assessment for bayside Melbourne.
Questions Drivers Ask Us
Not At Fault? Get Help With Your Accident Today
Tell us what happened and our Melbourne accident assistance team can explain your next steps.
1800 227 222